Returns & Exchanges
Not completely satisfied with your order? We're sorry to hear that.
RETURN CONDITIONS
- Returns must be made within 14 days of receiving your order.
- Items must be unworn, unwashed and with all original tags still attached
- Return shipping costs are the responsibility of the customer.
- Once we have received and checked your return, we will process your refund within 7 business days.
- To start a return, simply contact us at info@szaye.nl with your order number
SHIPPING POLICY
- Orders placed before 4:00 PM will be shipped the same day
- Delivery within the Netherlands: 1-3 business days
- international shipping: 3-7 business days
SHIPPING COSTS
- Netherlands: €6,95 ( free shipping on orders over €100 ) DHL, Post NL
- belgium: €12,95 DPD
- international: see checkout for details
TRACK AND TRACE
once your order has been shipped, you will receive a tracking link via email. We ship with PostNL or DPD to ensure fast and reliable delivery.
TERMS & CONDITIONS
Company Information
SZAYÉ
Registered in The Hague , The Netherlands
KvK: 76729109
Email: info@szaye.nl
2. Prices & Payment
All prices on our website are listed in euros (€) and include VAT.
Payments are securely processed through iDEAL, PayPal, or other available methods at checkout.
3. Shipping
We aim to process and ship all orders within 1–3 business days.
For more information, see our Shipping Policy.
4. Returns
If you are not satisfied with your purchase, you may return it within 14 days.
Please refer to our Returns & Exchanges page for detailed return instructions and conditions.
5. Liability
SZAYÉ is not responsible for any damages caused by improper use of our products. Our liability is limited to the value of the purchased item(s).